Forensic Senior Manager - KYC/CDD Lead - Glasgow

  • Competitive
  • Glasgow, Scotland, United Kingdom
  • Permanent, Full time
  • KPMG
  • 15 Feb 19

Expertise in AML (Anti Money Laundering) & Sanctions, KYC (Know Your Customer) and Financial Crime (FC) with a minimum of seven years’ experience of working in an FCA regulated environment

The team


KPMG's Forensic Risk Consulting group proactively helps clients increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including fraud, regulatory compliance, risk frameworks and dispute resolution. This role is within for our Forensic FS team who specialise in Financial Crime, working alongside our colleagues in Managed Services.


KPMG Managed Services provide an innovative and cost effective solution to the delivery of large scale review and/or processing activity across multiple industries, geographies and processes.  The Managed Services operation is experienced in, but not limited to, remediation, complaint handling, claims processing, service delivery and conduct risk reviews. 
We bring together KPMG subject matter expertise, highly skilled operational resource and, where required, proprietary technology assets, providing clients with a single joined-up approach.


The role


The KYC Lead is responsible for oversight and management of the process of SME review and guidance for the remediation of KYC files. They are required to utilise their expertise, knowledge and experience to ensure that files are completed to regulatory standard, and that business processes and policies are adhered to and correctly applied throughout the process. They will be responsible for management of the quality control process and the framework through which this is completed.


• Management of KYC SMEs and oversight of the quality control process
• Ongoing management and ownership of the quality control protocol & standards through interpretation of policy, and continuous liaison with end client stakeholders and offshore operations
• Provide ad hoc guidance using subject matter expertise to team members
• Utilise in-depth knowledge of relevant regulation and published guidance to support quality control and file remediation process
• Perform file reviews to assess competency, completeness and adherence to regulation and policy
• Offer guidance and support in the completion of risk assessment; assessment of identification and verification documentation suitability and plausibility of client profiles in line with regulation and policy
• Communication of changes / updates effectively within the operation via internal alerts and huddles
• Identification and escalation of common pain points and knowledge gaps
• Conduct ad-hoc and pre planned coaching / training support to improve knowledge and understanding
• Review and constructively challenge the operations internal processes to drive continuous improvement
• Maintain detailed awareness of regulatory risk / landscape
• Build constructive and collaborative working relationships with teams both on and off shore
• Ensure quality is embedded within the operation


The person


Essential Experience
• Expertise in AML (Anti Money Laundering) & Sanctions, KYC (Know Your Customer) and Financial Crime (FC) with a minimum of seven years’ experience of working in an FCA regulated environment
• Minimum of three years’ experience of leading a team in an operational environment
• Subject matter expertise of FC guidance and appropriate regulation
• Ability to successfully manage a team in a target driven environment
• Ability to communicate and provide feedback, based on complex subject matter, effectively to team members in both written and verbal communications


Desirable Experience
• Application of systems based remediation platforms and portals
• Performance of quality control function


• Leadership
• Attention to detail
• Effective communication
• Problem Solving
• Analytical
• Self-Motivated
• Thrives under pressure
• Adaptable to change


Core Competencies
• Integrity
• Accountability
• Resilience
• Planning and Organising
• Decision Making
• Driving Results