Security Software Developer Security Software Developer …

RBS
in Edinburgh, Scotland, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
RBS
in Edinburgh, Scotland, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
RBS
Security Software Developer


Join us as a Security Software Developer

  • As a Security Software Developer, you'll be at the heart of helping to transform the bank, connecting with our customers, delivering continuously and learning and living our principles
  • You'll provide excellent service to our customers through the delivery of one or more service management disciplines, such as incident, problem, change, configuration, capacity, availability or configuration management
  • The pace of change and associated training and development opportunities will create an engaging and supportive environment for you and help develop a broad range of transferable skills


What you'll do

As part of this role, you'll be working on the SLC platform, the strategic toolset for managing the bank's user access services, including access requests and provisioning, entitlement reviews and access monitoring. You'll plan, develop and undertake technical support, as well as supporting the central points of customer contact and first or second level support using the incident management, change management and request fulfilment processes.

Day-to-day, you'll be:

  • Providing efficient and effective support of IT systems
  • Designing and developing new functionality, enhancements and software fixes for the SLX application, in line with requirements
  • Helping to take ownership for the service in the areas of specialist knowledge, keeping the customer at the forefront
  • Acting with pace when recovering service, and with thoroughness when considering risk to service
  • Building relationships with internal and external stakeholders involved in the delivery of service in the areas of technical knowledge


The skills you'll need

We're looking for a software developer with experience in Visual Studio, .Net Framework, XML, web services and SQL server - db onjects & T-SQL. You'll also be familiar with web development using ASP.Net, Ajax, HTML, CSS, JavaScript and jQuery.

You'll need a background in technical support, excellent interpersonal skills and a keen eye for detail, as well as an understanding of operational processes, services and systems in a banking context or something similar. A broad understanding of our business and its customers would also be an advantage.

On top of this, you'll bring:

  • Technical knowledge, including platform, technology, products and domains
  • Knowledge of one or more service management disciplines
  • Knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment
  • Knowledge and experience of operational principles
Close
Loading...