Operations Manager (Associate Director) Operations Manager (Associate Director) …

in Taipei, Taiwan
Permanent, Full time
Last application, 26 Nov 21
in Taipei, Taiwan
Permanent, Full time
Last application, 26 Nov 21

The role will be overall responsible for operational processes in Taiwan subsidiary.   


  • Responsible for client account documentation review, client data maintenance, suitability checking and regulatory reporting
  • Support Front Office and liaise with stakeholders for smooth and efficient workflow
  • Act as a focal contact point in Taiwan subsidiary for reporting and escalating operational issues to head office
  • Lead initiatives to improve efficiency, controls, processes and productivity for Operations
  • Review managements report and ensure timely submission
  • Facilitate and execute process improvement projects or bank-wide Operations projects
  • Support and implement Operations system enhancement and regulatory requirements for Taiwan subsidiary
  • Work closely with other stakeholders to review the processes and design efficient to-be processes to optimize efficiency and productivity
  • Implement, update Operations policies and document procedures
  • Maintain systems and controls to ensure the compliance with rules and regulations in accordance with regulatory guidelines by observing BOS internal policies and guidelines


  • Bachelor’s degree holder
  • Minimum 8 years of relevant experience
  • Broad and detailed understanding of private banking products, operations, systems and procedures
  • Excellent communication and inter-personal skills to engage stakeholders at all levels
  • Sound analytical mindset and strategic thinking as well as able to translate into actionable plans
  • Fluent in English and Chinese
  • Excellent communication skills
  • Thrive in a dynamic and fast changing environment
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