Support Engineer (Trading, Windows, German) (m/f)

  • Competitive
  • Zurich, Switzerland Zurich Zurich CH
  • Permanent, Full time
  • Swisslinx
  • 23 Apr 18 2018-04-23

Support Engineer (Trading, Windows, German) (m/f)

About our client
Our Client is a reputable bank based in Zurich.

On behalf of our client, Swisslinx is currently looking for a Support Engineer to join a small team and take the responsibilities of support, maintenance and configuration management of the end user environment. We are looking for someone with experience working in the trading environment.

It is a permanent position based in Zurich.

Your mission
- Support: end user support on Trading systems and Market Data platforms
- System Engineering: Windows OS maintenance, installations, error checking, troubleshooting, enforcing security compliance, hardware repairs, handling service requests, production environment changes, SLA
- Documentation management: installation instructions, troubleshooting guide, tricks and tips, best practices, lessons learned, knowledge base
- Communication facilitation: maintain escalations to other teams, clear and effective communication with end users

Your background
- Degree in IT or Engineering
- Support: experience working in a Support role in the trading environment with Market Data platforms
- Technical experience: Windows 7, Ms Office 2013 , Internet Explorer, Java, Oracle, TCP\IP, Anti-Virus, Laptop Wireless setups, Hardware Break/Fix Support, LAN Patching, Citrix, Active Directory
- Business exposure: Trading, Market Data
- Experience working with ITIL practices, certificate is an advantage
- Experience working in a fast-paced environment
- Ability to multitask and prioritize, strong communication skills
- English and German fluency

What's on offer
- Work in the trading environment with a young and dynamic team
- Great opportunity to be exposed on a variety of tasks and responsibilities
- An opportunity to grow within the company`s structures