Support Analyst (m/f)

  • Competitive
  • Zurich, Switzerland
  • Permanent, Full time
  • Swisslinx
  • 23 Feb 18 2018-02-23

Support Analyst (m/f)

About our client
Our Client is a reputable bank based in Zurich.

On behalf of our client, Swisslinx is currently looking for a Support Analyst with experience working with different systems supporting in the Financial Crime, AML, and Compliance business area.
It is a permanent position based in Zurich.

Your mission
- Support: 2nd level system support on compliance systems - AML and Communication Surveillance
- Business Analysis: close collaboration with the Compliance team to define requirements and project goals
- Vendor management: in order to implement and upgrade systems
- Process management: system documentation, managing and supporting internal processes

Your background
- Degree in IT or Engineering
- Support: experience working in a Support role, analytical and troubleshooting skills
- Technical knowledge and previous exposure: different OS systems - Windows, UNIX; programming/scripting languages; database - SQL, UDB; software development understanding
- Business exposure: finance, banking
- Business Analysis: previous experience working with requirements from business; strong communication skills
- Vendor management: previous experience working with services and products suppliers
- Process management: excellent documentation of system designs and related management and support procedures

What's on offer
- Be part of the team that works to deliver the committed technology road map and manages new compliance and technology driven projects across the regulatory AML and Communications space
- Work in a stable environment with a young and dynamic team