Platform Support Agent

  • Negotiable
  • Zurich, Switzerland
  • Permanent, Full time
  • Edelway AG
  • 12 Dec 17 2017-12-12

Edelway is a European leading IT/Digital Consultancy services company. On behalf of our global client, a well-established Investment Products company and listed on the SIX Swiss Exchange, we are actively looking for a Platform Support Agent to join a multicultural team with over 40 nationalities in Zurich


* Supporting business / IT individuals with core positioning system (Sophis) and in-house built applications
* JIRA / GIT / Confluence administration
* Supporting Elasticsearch / Logstash clusters
* Supporting Release Management and PROD environments
* Debugging and deploying new configurations / binaries into NON-PROD and PROD environments
* Experience working closely with multiple stakeholders including Release Management / Development / Support teams/ Business to debug / resolve issues within timely fashion


* Experience with:
- supporting UNIX / Windows/ Oracle environments
- implementing Operational scripts (python / batch/ unix).
- ElasticSearch / Logstash clusters
- with Confluence / JIRA support
* Keen to automate where manual processes require to be updated
* Keen to automate with deployment/ batch control tools
* Aware of devOps framework / methodology and ifrastructure components such as Servers / Databases.
* Good understanding of development tools / standards
* Fluent in English
* Banking background

*Good to have :
* ITIL certification
* Know-how with ElasticBox / Docker

If this sound like your next challenge please send me your updated CV to or call me for more details on +41 58 717 7044.