Journey Lead Omni-Channel Management Journey Lead Omni-Channel Management …

UBS
in Zurich, Zurich, Switzerland
Permanent, Full time
Be the first to apply
Competitive
UBS
in Zurich, Zurich, Switzerland
Permanent, Full time
Be the first to apply
Competitive
You'll be working in the Omnichannel Management team in Zurich focusing on digitizing the core of GWM based on the Wealth Management Platform across European and Asian locations. Defining our future client and client advisor channel franchise as well
Your role
Are you passionate about delivering, hands-on and pragmatic? Do you actively find solutions for issues? Do you have extensive experience in managing complex projects involving stakeholders from different areas? Do you want to shape the digital future of UBS?

We're looking for a Journey Lead to:

• take on entrepreneurial responsibility to deliver an end-to-end client journey
• design the future digital support of our UBS GWM value chain
• ensure sustainability of solution implementation to help deliver lasting change
• involving best experts from across the bank, incl. IPS, CSO, CIO, MM&D and liaising with IT
• apply agile methodology during design and implementation
• support cultural change towards a continuous improvement mind-set

Your team
You'll be working in the Omnichannel Management team in Zurich focusing on digitizing the core of GWM based on the Wealth Management Platform across European and Asian locations. Defining our future client and client advisor channel franchise as well as the underlying Data & Analytics capabilities strongly contributes to our future service model. Working in an agile collocation space with experts from across the bank provides an inspiring personal growth environment.

Your experience and skills
• ideally at least ten years line or project management experience
• be a hands-on lead and help the team deliver
• agile methodology experience
• good understanding of operational processes, preferably within the financial services industry
• strong analytical, communication and facilitation skills
• able to collaborate with all levels within the organization
• experienced in change programs
• an excellent command of written and spoken English
• knowledge of the banking business and banking processes considered an additional asset

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join Us

We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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