Design Thinking Lead Design Thinking Lead …

Credit Suisse
in Zurich, Zurich, Switzerland
Permanent, Full time
Be the first to apply
Credit Suisse
in Zurich, Zurich, Switzerland
Permanent, Full time
Be the first to apply
Credit Suisse
See job description for details
We Offer
  • A great opportunity to work with global dynamic and diverse teams in a groundbreaking environment solving critical risk and compliance topics
  • A role in which you will get engaged with regional and global business partners in defining target state and expected user value for top risk and compliance themes
  • A platform to collaborate with product management teams to shape the overall user experience of the digital ecosystem for tech-enabled solutions
  • An opportunity to coordinate, prepare and facilitate design thinking workshops to understand user needs and gain business partner alignment and consensus
  • A chance to become a partner with product teams to ensure delivery is in line with strategic design inputs and consistent with the end to end user experience
  • You will be accountable for conducting user research and usability testing to identify user needs that help strategically frame, validate and find meaning in data
  • Converge needs from personas and user journeys into tangible product and services capabilities
  • Actively designing and developing customizable approaches to product delivery with design thinking, lean/agile and strategize frameworks
  • You are going to ideate and prototype approaches to measure the impact of design thinking and lean/agile delivery
  • One of your key activities will be to actively support and facilitate a work culture of human centered design and innovation excellence
  • You will design practical trainings, standard methodology tools and templates to integrate knowledge and skills from tailor made trainings

You Offer
  • Real passion for building excellent user experiences and developing human centered products and service concepts
  • You bring in 5++ years of experience in human centered design services, user research, usability testing, workshop facilitation and training
  • You have a proven portfolio of work demonstrating human centered design capabilities and creating digital experiences
  • You are an expert in qualitative and quantitative research methods with a strong ability to identify and understand user needs, motivations and turn findings into actionable product goals and user requirements
  • Know how in building interactive prototypes, conducting user testing and documenting insights is what you offer
  • You have outstanding interpersonal skills, ability to communicate the value of human centered design concepts across different functional roles and management levels
  • Experience in compliance, risk or related functions is a major advantage
  • You have excellent verbal and written communication skills in English


Ms. M. Wiendlocha would be delighted to receive your application.
Please apply via our career portal.
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