This is an outstanding opportunity to join our Group Compliance Team in a role that will help deliver on our strategic objectives by supporting the development of integrated communication, training and education programs in order to raise awareness on regulatory requirements, Group Compliance policies, guidelines and relevant compliance risk to Zurich's internal employee population. This role supports Zurich Group-led initiatives in facilitating compliance culture through innovative e-learning programs and compliance awareness communication. This position will be based in our Head Office in Zurich and will report directly to the Head of Compliance Communications & Culture.
As a Compliance Training and Development Specialist, your main responsibilities will involve:
Supporting Group compliance training development program initiatives for Zurich's employees and the Compliance function.
Participating in the development of new Compliance training concepts and design, performing in-depth reviews of existing content collected for new or refreshed solutions.
Conducting proactive and reactive Compliance training needs analysis and offer innovative learning solutions.
Supporting the development of the existing suite of Compliance training programs, exploring contemporary methods of delivery.
Liaising with stakeholders to define Compliance training methodology, supporting and coordinating updates of training content from storyboard to deployment.
Working closely with Global Learning and Development to define annual training assignment pools, provide training content, descriptions and deadlines.
Supporting training KPI definitions, tracking and post-training analysis and reporting of the annual Code of Conduct training results.
Supporting the testing of Compliance training and maintaining the Compliance training completion reports.
Supporting the development and execution of the Compliance communication strategy aligned with Zurich's strategic priorities and business objectives.
Leveraging digital tools and produce creative content for an integrated communications approach.
Develop key Compliance messaging and internal communications for the Group Compliance department and the business in a simple and compelling way targeted to the diverse audience
Acting as a Compliance communications center of expertise for branding, proofreading and other communications to ensure consistent quality and messaging of Compliance
Your Skills and Experience
As a Compliance Training and Development Specialist, your skills and qualifications will include:
A bachelor's degree or comparable qualification in e.g. Communication, Training and Development/Learning or Psychology
Relevant experience in a learning and development, training and communications role with insights into compliance and/or compliance training
Experience in the financial sector either in a global banking, insurance, asset management or a consultancy firm environment; business acumen
Experience in designing training programs to specifications
Excellent storytelling capabilities and creative flair
Excellent IT skills, ideally experience with Articulate Storyline, CMS platforms, Adobe Photoshop and/or other Adobe suite tools
Excellent analytical skills and ability to track and report on training implementation success and results
Fluent English speaker with expert writing and editing skills, keen attention to detail and proactive follow-through
Excellent organizational and project management skills
Ability to collaborate with, engage and influence various stakeholders
Self-starter with the ability to work effectively, both independently and as part of a team
Self-motivation and willingness to learn and develop new skills
Who we are
Zurich is a strong brand - more than 1.4 million Swiss customers place their trust in our products and services. Our 53,000 employees worldwide form the basis of our success, helping our customers in 170 countries to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee, you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.
Information for recruitment agencies
Zurich accepts no unsolicited applications from recruitment agencies for this position. We therefore request that recruitment agencies do not submit any candidate documents either via our employees or through our online career portal.
We refuse any responsibility for unsolicited applications as well as any associated fees. Thank you for your understanding.