Workflow & Imaging Application Support
- Responsible for ensuring system availability and compliance. The role requires working with the various teams such as infrastructure, other application support teams, and project teams.
- Performs in depth technical Root Cause Analysis of all incidents and ensure mitigation, resolution or procedures are implemented.
- At least 3 years relevant experience with the capacity of application support on IBM Filenet P8 application including Case Manager and DataCap, and Sharepoint applications
- Knowledge on Kofax Capture and Mega Hopex applications, preferred
- Has technical experience on Unix, Windows, MS SQL, IIS, IHS and WebSphere Application Server
- Has strong interpersonal and communication skills
- Able to work independently and possess initiative