• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 2018-09-25

Vendor Manager

Vendor Manager

  • Management of bank's outsourced service provider (OSP)
  • Work with OSP to ensure delivery of committed service levels
  • Work with vendor to ensure compliance with bank's outsourcing, business continuity, information security and regulatory guidelines
  • Review operational procedures and implement process improvements
  • Perform root cause analysis and investigation for any incidents/outages
  • Assist in preparation for contract renewals. Evaluate proposals submitted by vendors during RFP exercises.


Qualifications
Candidates should:
• Possess excellent interpersonal, communication and presentation skills
• Possess good problem solving skills and attention to details
• Being familiar with self-service banking and cash operations would be advantages
• Enjoy working in a fast-paced and challenging environment
Singapore Singapore Singapore SG