VP / AVP, Digital Payments Platform, Implementation, Consumer Banking Group VP / AVP, Digital Payments Platform,  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
VP / AVP, Digital Payments Platform, Implementation, Consumer Banking Group
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities
  • Project manage as a single point of pre/post implementation support for all internal and external technical needs
  • Support development/integration/certification and first level trouble shooting:
    • Serve as the key contact point for merchant during their integration with DBS systems. Payment Gateway providers across different verticals and technical platforms
  • Pre/Post sales technical SME
  • Assisting the Sales and Relationship team to propose technical solutions with potential merchants to align and determine technical requirements and ensuring that all necessary information is collected prior to the integration
  • Work with merchants to optimize payments with DBS suite of payment/collections services with key focus on unified commerce platform (combine instore and online payments to help merchant create a single view for payment reconciliation) and digitalise the merchant onboarding journey and services.
  • Successfully manage all technical implementation issues arising during the implementation stage
  • Project Management
  • Work closely with merchant, internal and external stakeholders to provide a high quality project delivery
  • Project manage by having a full and effective control of all technical implementation activities, issues, managing customer concerns in an efficient way without affecting DBS's relationship to the merchant
  • Responsible for all required technical integration activities (file format testing, UAT, PVT, etc) during & throughout the whole implementation stage until the service is smoothly delivered for the merchant
  • Influence Product Development
  • Form a key part of the feedback channel evaluating merchant need and communicating to Product team, building strong relationship internally and externally
  • Support the sales team with RFI/RFP/tenders

Requirements
  • Good knowledge and understanding of Payment platform and solutions
  • Able to come up with and clearly communicate very practical and pragmatic solutions to merchants
  • Excellent Business Process and/or Project Management experience
  • Pro-active and highly independent individual
  • Effective communication skill
  • Planning and organisation skill
  • Effective problem-solving skill
  • Time Management and Ability to work under tight timeline
  • "Can-do" attitude and strong commitment to deliver business objectives
  • Client-centric mindset
  • Change Agent - ability to embrace change positively and effectively


Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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