VP, Transfer Agency VP, Transfer Agency …

Funds Partnership Asia
new

in Singapore
Permanent, Full time
Last application, 16 Sep 21
Competitive
Funds Partnership Asia
new

in Singapore
Permanent, Full time
Last application, 16 Sep 21
Competitive
Posted by:
Justin Lee • Recruiter
Funds Partnership Asia
Posted by:
Justin Lee
Recruiter
Exciting opportunity to join a growing organisation in the capacity of a Transfer Agency Manager! Our client, a renowned bank, has won several mandates and is expanding their fund administration team in Singapore. The incumbent will be expected to manage a small team and be responsible for overseeing the investor servicing functions for the Transfer Agency clients in the Traditional & Alternative funds space.

Duties:

  • Manage a team in processing investor new account openings, subscriptions, redemptions, maintenance activity, investor confirmations, and capital activity reporting to clients.
  • Responsible for providing stellar service and delivery to assigned clients and their investor base.  
  • Liaise with partnership accounting, relationship teams, new business team, business process analysts, and other internal groups to address clients’ servicing and operational needs.
  • Provide daily oversight of the team’s performance via business metrics and active engagement.  Regularly evaluate staff capacity and productivity measures to ensure workload balance and efficiency.
  • Embed a culture of continuous improvement.  Analyze current processes and make technological or operational enhancements to improve efficiency within the group. 
  • Actively communicate and meet with clients to discuss servicing related issues or product offerings; participate in functional service meetings or client visits.
  • Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity.
  • Address training and development across the team. Work with Training and business SMEs to build team’s knowledge, skills and understanding of the client base and business. 
  • Provides input and support to budget management process.

Requirements:

  • A College or University degree is preferred
  • 8-10 years' Transfer Agency experience
  • Experience handling various types of funds - both onshore and offshore, traditional (especially UCITs), and alternatives (Hedge, PE)
  • Excellent oral and written communication skills 
  • Team supervision/management experience
  • Client servicing mindset and ability to instill a client centric culture across the operations; adept at strengthening relationships with key clients
  • Self-starter with the ability to function independently in a fast-paced, dynamic and demanding environment.
Company Overview

Funds Partnership is a global boutique executive search firm specialising in the investment management industry. Due to our clients’ location and language-specific needs, Funds Partnership focuses on 6 core markets: Singapore, Hong Kong, China, Japan, India and Australia – all which have thriving fund ecosystems.

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