VP, Strategic Workforce Program Management, Tech COO Office, Technology & Operations VP, Strategic Workforce Program Management, Tech  …

DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 06 May 21
DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 06 May 21
VP, Strategic Workforce Program Management, Tech COO Office, Technology & Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Workforce & Location Strategy Program Management and Support
  • Drive and deliver the objectives for Technology Workforce & Location Strategy across all Tech Units / LOBTs and geographical areas under the TACO 3.0 program
  • Ability to manage a team and work in a cross-functional setup with other key stakeholders such as LOBTs, HR, Finance, GPS, Legal & Compliance, etc., as well as independently in a consultative project management role
  • Support the implementation and usage of various management / MIS tools as part of a broader capacity & productivity management program across all 6 key locations, and across all functions
  • Co-ordinate TACO and Tech COO management/cross function meetings at both strategic (e.g. Steering Committee) and tactical (e.g. Working Group) levels, including designing agenda and materials required
Technology Resource Management and Financials Reporting
  • Monthly reporting of Technology resources and financials related to perm headcounts, contractors and vendor resources
  • Preparation of periodic and ad-hoc presentations to senior management
  • Partner with key stakeholders to ensure that reports are on-time, standard and fit-for-purpose
  • Provide BAU oversight and/or support of Technology annual planning & on-going management of HC, seats, costs, productivity saves, etc. across all Tech units and locations
  • Syndicate new report rollouts including setup of report definitions and submission template maintenance
Other Transformation and Improvement Initiatives
  • End-to-end management of transformation initiatives from the initialization phase (business case) to the execution phase (setup, status update, tracking and implementation)
  • Liaise with business partners and support units to drive the relevant quality/process improvements in the MIS; identifying problem statement, ring-fence issues, identify benefits and derive approach
  • Provide data analytics support, integrated reporting and regular actionable insights
  • Ensure up-to-date documentation and maintenance of all MIS related requirements, definitions, processes, templates and data
  • Provide support for other related initiatives within Tech COO as required
  • Degree holder with minimum 10-yr of working experience, and relevant experience in program management of strategic initiatives in a financial institution
  • Display strong drive and initiative to explore solutions and able to think out-of-the-box
  • Demonstrate ability to work independently and manage teams and initiatives in a fast-paced environment
  • Meticulous and hands-on, yet able to synthesize, summarize and present issues for senior management decision-making
  • Must be analytical, solution oriented, and be able to manage multiple and competing priorities; able to multi-task and take on different types of roles and activities at the same time, whilst able to track and stick to timelines diligently
  • Proficient with Office365 tools, especially PowerPoint for presentations and Excel for data analysis
  • Great interpersonal and negotiation skills with ability to interface with working level as well as senior leaders to develop win-win solutions
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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