VP, Regional Credit Cards Usage Manager VP, Regional Credit Cards Usage Manager …

in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
VP, Regional Credit Cards Usage Manager
Key Responsibilities:
  • Tech Development and Deployment:
    • Work with APAC/EMEA markets and Regional DM to review and transform/automate Usage partnership and campaign processes
    • Translate these business needs to process/product/customer experience innovations and redesign requirements
    • Drive these business requirements in the scrum discussions and designs
    • Work with scrum master and Regional DM to deliver the stages of development towards end stage design
    • Drive timely UAT, PAT and automation / process enhancements adoption by markets at each stage of delivery, including pilots and test and learn where required.
    • Implement new features and markets across each tech phase prioritizing G2C markets (ongoing) followed by non G2C markets (from Q4 2018).
    • Integrate with Usage related products/platforms including CWP, EMarketplace and M63
  • Market Customer Live Deployment
    • Guide markets to rethink partnerships plans based on MRE, prioritizing top Never Been There and Disengaged merchants to maximise financial benefits
    • Analyse MRE recommendations for each MRE market
    • Identify Regional and Local partnerships that are top in NBT and DE lists for potential new or deeper partnerships
    • Review and align country usage / partnership plans
    • Approve and allocate MRE campaign funding
    • Track with market and Regional Partnership teams progress of usage / partnership launch plans
Knowledge/Experience/Technical skills:
  • Excellent Project Management, Communications and Interpersonal Skills
  • Great flair in Process, Marketing and Analytics
  • Creativity in Redesigning business processes, campaigns and customer experience
  • Project management skills
  • Ability to manage complex projects, dealing with multi parties (internal and external)
  • Keen eye for detail is required
  • customer experience and business minded
    • Ability to identify opportunities for innovation and business transformations
  • Operations and process minded
  • Ability to redefine and enhance business processes
  • Analytical Mind
  • Strong with numbers, with the ability to derive trends from data
  • Marketing
  • Understand customer journeys
  • Liaising with Marketing stakeholders
  • digital marketing savvy
  • Campaign Design
  • Starting with program proposal , list extraction, campaign launch, fulfillment to post-campaign tracking
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type :Full time ------------------------------------------------------
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