VP, Project Testing & User Support (Trade)

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 16 Dec 17

VP, Project Testing & User Support (Trade)

You will be part of the Wholesale Operational Readiness Centre that supports Cash Management/ Trade Finance, with effective implementation of Technology changes, reviewing Requirements from End User perspective and ensuring effective Implementation with the help of Testing, Training and Documentation.

Your key responsibilities are:
  • Lead a small team of project officers to provide Project Testing & User Support to business and operation users
  • Support Operations Units with effective implementation of Operational Readiness activities (Requirements Review, User Acceptance Test, User Training, and Operating Procedures)
  • Participate in requirement analysis and provide feedback on proposed solution
  • Participate in Functional Specs (FS) review to ensure functional requirements meet business and/ or operations requirements
  • Assess operational impact and ensure operations requirements are included in the FS
  • Engage business and operations users to prepare UAT scenarios
  • Define UAT plan, including objectives, scenarios, E2E scope, efforts, entry and exit criteria
  • Review UAT scripts and test results
  • Sign-off UAT when exit criteria are met, highlighting defects not fixed and manual workarounds
  • Ensure training on new system/ enhancement is conducted to impacted operations users
  • Facilitate update of operating procedures and other documentation
  • Provide post-implementation support to operations users
  • Review and submit management reports
  • Involve in human resource planning, development and staff management
Requirements
  • Bachelor's degree
  • Operations and Project management experience is a must (Cash Management/ Trade Finance)
  • Experience in managing small team (10 to 15 people)
  • Strong analytical skills
  • Good stakeholder management skills
  • Good communication and interpersonal skills
  • Good analytical skills