VP/AVP, Network Operations Manager, Technology Services, Technology and Operations VP/AVP, Network Operations Manager, Technology  …

DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 06 Jun 21
DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 06 Jun 21
VP/AVP, Network Operations Manager, Technology Services, Technology and Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Provide L3 expertise for incident and problem management; security incident responses and root cause analysis
  • Responsible to work with respective countries' s network team members on the review of network architecture and design, troubleshooting, as well as standardization of the network design.
  • Responsible to work with the respective server and application teams' members in troubleshooting and identify root cause, related to network.
  • Responsible to work with the respective network vendors' support teams for the troubleshooting, identification and resolution of network problems.
  • Responsible for network devices, as well as appliances, vulnerability review and assessment.
  • Responsible for change implementation review, assessment and perform change on network devices during Bank's Green zone time which is night hours.
  • Responsible to conduct post implementation review on areas of improvement and tuning.
  • Responsible to conduct and train junior engineers in the same team, i.e. to equipped them with the knowledge to run and maintain campus network.
  • Gather user' hosting requirement, do product research, if necessary, of users' products, do network assessment and advice various teams for network related requirements.
  • Coordinate with information security governance team to align IT infrastructure with established standards.
  • Ensure system compliance with all established information security policies
  • Perform period health check of network devices.
  • Assist Level 2 Support Engineers during problem determination and resolution whenever necessary.
  • Device Access management
  • Performance and historical trend analysis
  • Develop processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
  • Prepare technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
  • Ready to be on call for 24x7 support

The candidate should have 12 years and above of network engineer experience with the following skills and competencies:
  • Knowledge and experience in troubleshooting of low latency network architecture.
  • Experience in SD and SD Wan implementation.
  • Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon etc.
  • Knowledge and experience in using network management systems, i.e SolarWinds, Nagios, Syslog Kibana etc.
  • Pro-active, dynamic and with good analytical/conceptual thinking.
  • Knowledge of cloud based network technologies and architecture such as AWS.
  • Hands on knowledge of routing, switching and other network infrastructure technologies such as:
    • MPLS, dark fiber
    • Multicast, unicast
    • MLAG
    • QOS
    • STP
  • Bachelor's degree in engineering or computer science
  • 5-7 years of experience in supporting complex banking IT environment or equivalent
  • Has experience in managing a team
  • CCIE certified (Mandatory: Routing/Switching & Wireless)
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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