UAT Support Specialist (contract) UAT Support Specialist (contract) …

AIA Singapore Private Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
AIA Singapore Private Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
AIA Singapore Private Limited
The Support Specialist will support the execution and implementation of the system enhancements in Life Operations
  • Participate in discussions with the business on understanding the processes and document the rules and enhancements that are needed.
  • Prepare business requirement to ensure that it is comprehensive and meet the business needs, taking into consideration future needs and changing business needs.
  • Assist in the development of a clear and concise plan of action for User Acceptance Test (UAT)
  • Review and signoff User Acceptance Test (UAT) plan and scenarios within the stipulated timelines.
  • Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution.
  • Execute testing and analyze test outputs for accuracy and completeness.
  • Work closely with stakeholders to resolve UAT defects.
  • Report UAT progress and highlight key areas of risk and issues.
  • Provide UAT signoff after ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
  • Prepare end user training guide and train the trainer prior to implementation.
  • Perform post implementation verification prior to project closure.

Job Requirements:

  • Diploma or Degree Holder in Business IT, Computer Science or a related discipline.
  • Candidates with 1 to 2 years working experience in life insurance operations and with knowledge in both operation and system areas are preferred. Fresh graduates are welcome to apply.
  • Meticulous and able to manage priorities to meet deadlines.
  • Good verbal and written communication skills and good interpersonal skills.
  • Positive attitude and willingness to share and learn.
  • Ability to work under pressure with minimal guidance and is a team player.
Company Overview

AIA Singapore is part of the AIA Group, which is the largest independent publicly listed pan-Asian life insurance group in the world and the second largest life insurance company in the world by market capitalisation.

As a leading company in Singapore, AIA Singapore takes a leadership role in contributing to the nation’s social and economic progress by enabling families to live healthier, longer, better lives. Together with one of Singapore’s biggest and most committed team of AIA Financial Services Consultants, our dedicated staff are united in continually pursuing this goal.

With a focus on providing excellent service to our customers, we partner with individuals, families and corporates in Singapore for a brighter and more prosperous future for all.

Committed to the vision of being the pre-eminent life insurer in the country, admired for excellent service and best practices, AIA Singapore conducts our business according to an operating philosophy of “Doing the Right Thing, in the Right Way, with the Right People.