Teller Refresh Product Owner, Digital Transformation, Global Consumer Financial Services Teller Refresh Product Owner, Digital  …

OCBC Bank
in Singapore
Permanent, Full time
Last application, 29 Nov 20
Competitive
OCBC Bank
in Singapore
Permanent, Full time
Last application, 29 Nov 20
Competitive
OCBC Bank
Teller Refresh Product Owner, Digital Transformation, Global Consumer Financial Services
Responsibilities

Specific:
• Manage and drive branch teller system requirements
• Evaluate solutions proposed by IT, vendors / partners and make necessary recommendations
• Engage business units and support partners to foster collaboration and teamwork to meet the project objectives
• Conduct / manage user acceptance test
• Develop training plans and materials
• Conduct system training
• Support pre & post implementation activities
• Track and manage issues including working with Users and IT to resolve them
General:
• Must be passionate about providing a superb Customer Experience
• Must demonstrate creativity in problem solving
• Strong analytical skills with the ability to assimilate information
• Experience in end-to-end project delivery from conceptualization, execution and implementation, managing business workstreams with business partners
• Ability to manage projects operating on Agile and associated deliverables/documentation
• Good oral and written communication skills, including documentation and presentation skills
• Strong team player with the ability
• Work well under tight timeline and pressure and able to multi-task
• Knowledge of core banking system is an added advantage (eg. SIBS)
• Knowledge of systems used by branch staff is an added advantage (eg. BA Teller and TAU)

Qualifications
Requirements
• At least 3 to 5 years of relevant business analysis experience in banking and financial services environment, preferably in area of financial and non-financial services
• Graduate degree, Banking / Accountancy / Finance qualifications are added value

*LI-JY

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