Technical Support Leader / Engineer Technical Support Leader / Engineer …

JH Partners Asia Company Limited
in Singapore
Permanent, Full time
Last application, 29 Nov 21
open to discuss
JH Partners Asia Company Limited
in Singapore
Permanent, Full time
Last application, 29 Nov 21
open to discuss
Posted by:
Lu Yim • Recruiter
Posted by:
Lu Yim
Recruiter
Our client is a Top tier Crypto and Digital Asset Platform, and they are looking for a team of Technical Support in Singapore.

The Role:

As the Team Leader, you will have the opportunity to help build a new team from the ground up and have the opportunity to understand the ins and outs of the network and digital asset world and become a source of knowledge while mastering our pioneering products and experts in our system. This position will include handling all customer cases-from operational tasks to in-depth investigations of technical issues.

Write knowledge base articles, user guides and user guide adaptations, analyze customer feedback and provide it to the R&D team to improve the product.

 

Requirements

  • Bachelor degree or above in Computer science or another technical related discipline;
  • 4+ years’ solid experience in Technical Support Engineer role;
  • SQL / Networking knowledge is a must;
  • Knowledge in the Crypto / Blockchain space, or growing start-up experience is a plus;
  • Fluent in English.

 

Less experience will be consider as Technical Support Engineer

 

Interested parties, please click on apply now.

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