Team Lead, Client Due Diligence - Strategic Uplift Program (COO SG) (Associate Director, Director) Team Lead, Client Due Diligence - Strategic Uplift  …

Bank of Singapore
in Singapore
Permanent, Full time
Be the first to apply
Bank of Singapore
in Singapore
Permanent, Full time
Be the first to apply
Team Lead, Client Due Diligence - Strategic Uplift Program (COO SG) (Associate Director, Director)
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

This position within the Singapore COO Department is responsible for planning and leading a multi-year program to support our front office in uplifting the standards of the CDD write-up and documentation for our existing clients. Reporting to the Head of Client Due Diligence, the successful candidate is expected to be the subject matter expert in AML/CDD principles, capable of analysing issues to identify gaps and risks in KYC information and documentation; be able to plan, lead and manage the process, governance/roles and responsibilities, and tools required to support the multi-year effort; be responsible for hiring, leading and training the team of support specialists as well as front office; and be managing the communication and escalation to/from the key stakeholders across the bank including front office, COO, FCC Compliance and Operations.

Main Duties

  • Lead and manage a project team of SoW remediation support to ensure SoW uplift is in line with MAS and the Bank's expectations.
  • Support Head of CDD in the Bank's multi-year program to progressively uplift the Bank's standards.
  • Design and define the SoW remediation program governance and KPIs for the team.
  • Monitor the progress and effectiveness of the remediation by ensuring that the project is suitably prioritized and that all stakeholders are fully apprised via regular reporting.
  • Identify, analyse, prioritise, mitigates and communicates risks while recommending actionable solutions.
  • Provide leadership as SoW SME to ensure adequate skill and alignment of standards in respect of client SoW in line with the bank's policy and regulatory requirements.
  • Responsible to monitor and minimize failures and gaps in processes and in conjunction with Compliance, ensure appropriate focus on issues and resolutions.
  • Work with the relevant Compliance and Risk stakeholders to ensure remediation processes are fit for purpose and meet regulatory requirements.
  • Facilitates communication and information sharing across teams and stakeholders to ensure alignment across stakeholder groups.
  • Streamline coverage to provide specialisation and focus in respect of client SoW to ensure they are performed in a complete and efficient manner.
  • Conduct training to relevant departments on SoW remediation program.
  • Coordinate and handle SoW Remediation forum with Compliance and Front Office to facilitate resolution for challenging issues.
  • Design the weekly tracking and monitoring mechanism to ensure strict adherence to the bank's policy and regulatory requirements.
  • Provide key MIS reporting to measure success factors.

Work Experience Requirements
  • At least 10-15 years of experience in AML and client onboarding in a private banking environment.
  • Knowledgeable and sensitive to the risks involved in onboarding various types of private banking clients, including complex structures like trusts, foundations, and private investment companies.
  • Prior experience in SoW Remediation effort will be ideal, but not required.
  • Experience in managing teams and providing leadership and guidance.
  • Project and change management knowledge is preferred
  • Good stakeholder management skills.
Education Requirements
  • Degree holder
  • ACAMs or ICA would be preferred
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