Team Head, Market Data & Trade Services Team Head, Market Data & Trade Services …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Team Head, Market Data & Trade Services
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named "Asia's Best Bank" by The Banker, a member of the Financial Times group, and "Best Bank in Asia-Pacific" by Global Finance. The bank has also been named "Safest Bank in Asia" by Global Finance for seven consecutive years from 2009 to 2015.

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
Manager of a team of 15 to 20 people, located in Singapore, providing services and support to Treasury and Markets trade floors across the region.

These services include:
  • Market data services - provision of services Bankwide
  • Trade floor support services for trade floors located in all locations
  • Trader voice services
Market data services include:
  • Vendor and contract management
  • Sourcing for optimal data providers and advice to all consumers
  • provide strategic cost management across market data and voice vendors;
  • Compliance to all subscription contracts, supporting audits and advising on non compliance resolution
  • Invoicing
  • Infrastructure/Applications -Define and execute the roadmap for DBS' real-time, cloud-based market data distribution plant, on-demand and reference data systems. optimizing for resilience and cost across all services.
  • User Interfaces offering digital services for order management, self certification of usage, transparency of costs and opportunities for saves by user groups
  • Continuous improvement in line with industry best practice and new requirements
Trade floor support services include:
  • User friendly support services for all desktop users, including WFH setup
  • Moves adds and changes
  • Continuous Improvement for a better user experience, through ongoing data analysis of service desk usage
Trader voice services include:
  • Vendor management
  • Provision of trader voice services trade floors across the region
  • Continued optimization of service for resilience, features and cost
Requirements
  • Qualified professional with a University degree or equivalent
  • 10 years work experience in Market data and trade floor services, with deep knowledge of Market data, other trade floor infrastructure, and vendor management
  • Excellent team management track record with ability to create and motivate and enable a high performing team
  • Excellent track record of business partnership to deliver high value add and a first class user experience
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