Tableau Support Engineer Tableau Support Engineer …

TEKsystems (Allegis Group Singapore Pte Ltd)
in Singapore, Singapore, Singapore
Contract, Full time
Be the first to apply
Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
in Singapore, Singapore, Singapore
Contract, Full time
Be the first to apply
Competitive
Tableau Support Engineer
This individual will provide technical support and administration with a focus on Tableau along with other collaboration tools including but not limited to Office 365,GSuite, Asana,Dropbox, Box, SurveyMonkey and Quip
The Position:

• Collaborate and consult with select Tableau application and desktop clients to troubleshoot and to resolve technical issues
• Provide training on new and existing Tableau desktop / application features.
• Facilitate application testing throughout the change process.
• Identify trends in issues, investigate best solution with providers and communicate to our appropriate teams
• Help migrate users out of declining services by finding alternative solutions, communicating and helping users with the migration process
• Monitor, maintain and look for opportunities to optimize and improve systems both for users and for admins/governance teams
• Provide ongoing documentation in the form of wikis for user base
The Candidate:

• 3-5 years of experience in Application Support in an Enterprise Environment
• 2+ years of experience supporting Tableau Desktop, Prep in an enterprise environment with 10k+ users
• 3+ years of experience working with a ticketing system
• Experience in other collaborations tools like G Suite, O365, etc. a plus
• Good understanding of corporate network, SaaSsecurity and Single Sign On (SSO)
• Strong user centric approach, able to work with users to find best solutions to problem and architect team information effectively
• Strong written communication and great interpersonal skills

Close
Loading...