• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 2019-04-21

TCC Systems Analysts - Silverlake EBS/SICS/SIBS

TCC Systems Analysts - Silverlake EBS/SICS/SIBS

Permanent night shift in Technical Command Centre (TCC) to support and monitor SILVERLAKE EBS / SICS system. In the long run, this scope will be expended to support SILVERLAKE SIBS (Shift window: 10:30pm to 7am)
  • Perform health checks as per SOP
  • Perform trend analysis
  • Perform capacity management
  • Perform post change health checks
  • Identify prevention initiatives
  • Identify recurring problems
  • Attend to EMS alerts
  • Analyse and reduce EMS alerts
  • Improve and automate detections
  • Investigate as per commander's instructions
  • Impact assessment
  • TSD problem ticket handling
  • Perform recovery up to point of restoration (as per Runbook)
  • Conduct root cause analysis
  • Perform bug fixes
  • Manage audits and regulatory checks
  • Attend to TSD enquiries and service requests
  • Perform and provide support for project reviews
  • Conduct DR activities


Qualifications
  • Successful Candidates will have a Bachelor's Degree in Information technology with 4-6 years' work experience in similar capacity
  • 5 years working experience in banking environment, mandatory with experience in supporting crucial production SILVERLAKE (EBS/SICS/RBK) application systems
  • Technically competent in AS/400 platform and excellent in RPG & CL programing language
  • Candidates must have domain knowledge in SILVERLAKE (EBS/SICS/RBK) Application
  • A self-motivated personality, and able to work efficiently by himself/herself, as well as, in a team
*LI-TK