Systems Analyst Systems Analyst …

in Singapore
Permanent, Full time
Be the first to apply
in Singapore
Permanent, Full time
Be the first to apply
Systems Analyst
  1. Perform ATM critical service health check on daily basis (2 shifts, 18 x 7 roster) in Technical Command Centre (TCC).
  2. Perform health checks as per SOP
  3. Perform trend analysis
  4. Perform capacity management
  5. Perform post change health checks
  6. Identify prevention initiatives
  7. Identify recurring problems
  8. Attend to EMS alerts
  9. Analyse and reduce EMS alerts
  10. Improve and automate detections
  11. Investigate as per commander's instructions
  12. Impact assessment
  13. TSD problem ticket handling
  14. Perform recovery up to point of restoration (as per Runbook)
  15. Conduct root cause analysis
  16. Perform bug fixes
  17. Manage audits and regulatory checks
  18. Attend to TSD enquiries and service requests
  19. Perform and provide support for project reviews
  20. Conduct DR activities
  21. Work with ATM vendors to understand and apply hotfixes with proper test management cycle
  22. Troubleshoot & provide Base24 hotfixes with proper test management cycle

  1. Successful Candidates will have a Bachelor's Degree in Information technology with 4-6 years' work experience in similar capacity
  2. 5 years working experience in banking environment, mandatory with experience in supporting crucial production Base24 & ATM application systems
  3. Technically competent in HP Non Stop platform and excellent in TAL & COBOL programing language
  4. Candidates must have domain knowledge in Base24 Application Classic (Rel 5 & 6).
  5. Candidates with exposure to open system applications like Live EJ, Software Distribution (SCCM), Diebold Nixdorf Host Application (Transaction Middleware) & NCR Host Application (Transact-X) will be an added advantage.
  6. A self-motivated personality; able to work efficiently, independently as well as in a team.
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