Senior VP, Change Management GTO COO Office Senior VP, Change Management GTO COO Office …

United Overseas Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
United Overseas Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
United Overseas Bank
Senior VP, Change Management GTO COO Office
Posting Date: 03-Dec-2019

Location: Raffles Place, Singapore, SG

Company: United Overseas Bank Limited

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities
Change Management (40%)
  • Formulate and drive GTO-Led Change Management programs with focus on ensuring effective communication as well as execution of changes;
  • Drive change management with the aim of increasing stakeholder buy-in and adoption to key strategic changes;
  • Manage and oversee a GTO communications plan with the aim of improving communications between GTO and its stakeholders. This includes communications and management of change for GTO Led initiatives across overseas subsidiaries and branches;
  • Ensure transfer of knowledge and ownership(where applicable) from the program to the rest of the GTO organisation;
  • Ensure external perspective in change management and business design is considered and, where appropriate, adopted
Program Leadership (30%)
  • Overall Lead for delivery of the GTO-led Change Management transformation program, including maintaining oversight of all work-streams and maintain direction and appropriate pace;
  • Lead the GTO teams to develop, execute and embed a change management and execution plan for GTO to deliver to the objectives of the transformational program;
  • Enable and facilitate the detailed design of change initiatives in line with organisational design principles;
  • Lead and facilitate the design and implementation of key, high profile work-streams
Stakeholder Management (30%)
  • Build relationship and networks with senior stakeholders across the GTO organisation in understanding and appreciating the organisation design which is crucial in leading to the successful delivery and adoption of the change;
  • Partner with key teams across the organisation to identify key transformation levers and deliver the change (eg. Group Strategic Communications, Group Strategy, Group Human Resources, Countries, etc);
  • Ensure engagement with senior leads is maintained for the duration of the program and deals professionally and diplomatically with any change management issues, concerns and sensitivities;
  • Proactively seek opportunities for establishing, building and maintaining successful relationships with partners, stakeholders and agencies

Job Requirements

  • Bachelor's Degree or Master's Degree in Banking or IT related field
  • At least 15 years work experience in large and complex organisations preferably in the area of Banking and Finance with at least 5 to 8 years in a leadership/ management role
  • A good delivery track record of Major/ Strategic Transformation Change Initiatives/ Programmes in the area of Banking Technology and/ or Banking Operations and a proven, successful track record of managing change, redesign or transformation
  • Detailed understanding of the banking sector and products, wider government priorities/ legislation in the region and the changing social and economic context of the financial industry
  • Candidate should possess excellent communications (written and oral), interpersonal skills and has experience in planning and execution of the following areas:
    • Strategic Communications
    • Stakeholder engagement
    • Organisational Design
    • Change Management metrics/ measures of success

Be a part of UOB Family
Apply now and make a difference.