Senior Operations Manager

  • Competitive
  • Singapore
  • Permanent, Full time
  • Non-disclosed
  • 05 Feb 18 2018-02-05

We are an Asset Management Company based in Singapore. As a Senior Manager you will have the responsibility to ensure seamless execution of all aspects of Investment Operations. This position will manage and also work with the Investment Operations team for delivery of service to internal/external stakeholders and customers. This role also has an oversight of outsourced activities and covers all middle office and back office activities for the Company.

Key responsibilities include but not limited to:

o Manage the Service & Investment Operations activities for the company

o Manage multiple Fund Administrators to ensure key deliverables are met. Organise regular service calls to ensure service delivery standards are maintained at high levels.

o Work closely with service providers to ensure best service to clients

o Support the business in establishing presence of right vehicles so as to have the right offering of choice for Institutional clients

o Participation in change & development programmes and extend support to staffs when dealing with process changes and management of exceptions

o Assist with Fund compliance

o Customer Service

o Escalation handling

o Vendor Management

o Ensure adherence to regulatory and industry best practice

Key Requirements:

• Bachelor's degree
• At least 7-8 years of experience in Financial Services Indusry. Experience in Asset management operations will be an advantage
• Strong managerial skills
• Capability to prioritize and work under pressure in a fast-paced environment
• Proactive, self-motivated individual with high levels of ownership
• Possess excellent communication skills and attention to detail
• Must be a Singaporean or PR