Senior Officer, Credit Collections(Secured), Group Credit (Retail)

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 21 Oct 17

Senior Officer, Credit Collections(Secured), Group Credit (Retail)

Job responsibilities:
  • Call customers to remind overdue payment and payment date to minimize risk exposure
  • negotiate with customer on payment if customer unable to fulfill payment obligation
  • to ensure customer enquiries are responded within Service Level Agreement
  • to be able to meet the KPIs set by management
  • Review accounts for restructuring and understanding of legal flow

Job requirements:
  • Degree/diploma holder with 2 years' banking and finance related, debt management experience
  • Preferably with knowledge on litigation proceedings for debt collections
  • Customer focused and a good team player with great interpersonal and communication skills
  • Good negotiation skills