Senior Officer, Account Manager - Special Asset Management, Risk Management Group

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 25 May 19

Senior Officer, Account Manager - Special Asset Management, Risk Management Group

Business Function

Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.


1. Manage a portfolio of delinquent cases and/or NPLs with the aim of maximizing recovery and reducing loan losses:

  • To get customers to settle overdues.
  • To negotiate repayment terms with customers.
  • To obtain approval for recall of loans, repayment plans, enforcement action and loans write-off.
  • To monitor repayment plans.
  • To work with lawyers, receivers, valuers and auctioneers in enforcement action and loans write-off.
  • To liaise with Enterprise Singapore and Credit Insurers on claim submission on risk-sharing loans.
2. Understand the end-to-end CP Collection process from Soft-Collection through Rescheduling to Enforcement.
3. Be well-versed in own team process and functions.
4.Familiar with SOP and adhere to team processes.
5. Prepare periodic reports on the portfolio.
6. Participate in project work.


1. Diploma holder in any related field.
2. 1 year of collection experience in a bank. Candidate with banking experience can also be considered.
3. Knowledge/experience in collection and/or customer service will be an advantage.
4. Basic knowledge of banking and financial products.
5. Proficient in Microsoft Office applications.
6. Team player with good communication and interpersonal skills.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.