Senior CRM Developer Senior CRM Developer …

NTT Data Singapore Pte Ltd
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 04 Aug 20
NTT Data Singapore Pte Ltd
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 04 Aug 20
Senior CRM Developer
Senior CRM Developer

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It's time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?
The TS Senior Application Developer consults with clients with medium to high complexity information technology environments. They translate client requirements into technology terms and develop more complex algorithms and programming code for software solutions.

Their objective is to design, test, implement and maintain software code that enables computer systems to perform specific tasks. They assist with determining how technology can be applied to meet client needs.

They have expert knowledge on multi-technology application design best practice which enables them to act as trusted advisors to clients on optimal application designs. They take holistic views of such application environments including hardware platforms, applications, databases, operating systems and storage.

They have knowledge of all Dimension Data product, service and solution lines. They usually assume the role of the technical leaders for new application design projects.

Working at NTT
TS Senior Application Developers work closely with the Business Analysts and receive detailed job descriptions that identify the goal of the program and use this to assist with the preparation of a functional requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment. They analyse the client requirements and ensure that the designed solution meets these requirements. He/she meets with clients and/or designers to understand the project scope before writing the code.

They are responsible for writing step-by-step instructions that direct computers to process information and are required to work on a wide range of projects with medium complexity. They design the logic that delivers the computing system functionality. The TS Senior Application Developer takes responsibility for documenting the code that he/she has written into a process that enables application use and security. These individuals transform the detailed requirements into a complete, detailed systems design document which focuses on how to deliver the required functionality. They perform proof of concept as and when required.

The TS Senior Application Developer converts a design into a complete information system including acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs and performing test readiness review and procurement activities. The TS Senior Application Developer ensures that throughout the development phase, the process is documented. He/she develops procedures for application use and security.

Integration and Testing
Once the application has been designed, the TS Senior Application Developer tests the program prior to its deployment and release. If the test does not deliver the required results, the TS Senior Application Developer examines the program errors in logic and data and makes the necessary corrections and if required, escalates the problem to the Application Architect. In so doing, they perform debugging and data resolution activities.

The TS Senior Application Developer works with the Application Architect, Project and Technical teams to assist with the installation and deployment of the application. This includes implementation preparation, implementation of the solution into a production environment and resolution of any problems identified in the integration and test phases.

These individuals are required to write and distribute the tasks descriptions in a production environment to operate and maintain the solution they have designed and implemented. This includes post implementation and in process reviews.

The TS Senior Application Developer acts as a mentor for younger developers. They motivate their teams and ensure that they have the necessary tools to successfully do their jobs.

Behavioural skills
TS Senior Application Developers are able to work with abstract concepts and have sound problem solving and analytical skills. They are able to communicate effectively with a variety of stakeholders, including the technical teams and clients. They demonstrate impeccable attention to detail and work well within a team environment. They have good knowledge of project management principles and they ensure that projects with clients are executed accordingly.

They display strong client service orientation and strive for client engagement. They continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools.

What will make you a good fit for the role?
5+ years work experience with the following languages and tools:
  • .NET based language (C#, VB.Net)
  • Experience in full SDLC of Microsoft Dynamics CRM implementation
  • Experience with Microsoft Dynamics CRM (2011, 2013, 2016, O365) development
  • Extensive experience in Microsoft Dynamic CRM packaging and custom deployment.
  • Good working knowledge of SQL Server and SQL Reporting Services
  • Experience using Visual Studio or related IDE
  • Experience in development custom batch job using MS CRM SDK
  • Knowledge of best practices for MS CRM development
  • Expertise in the design, implementation, and deployment of user-centric software, with focus on usability
  • Certification in MCP, MCAD, MCSD in .NET or equivalent

  • Design and code superior technical solutions.
  • Well versed on MS Dynamics CRM development best practices.
  • Create well designed, reusable objects.
  • Create efficient and logical databases for clients.
  • Create and execute project work plans, revising as necessary to meet changing needs and requirements.
  • Communicate and enforce best practice coding standards and SharePoint usage.
  • Consistently deliver high-quality services to clients on schedule.
  • Communicate difficult/sensitive information appropriately.
  • Understand and communicate to clients the benefits of complex database concepts as well as the implications of different database designs.
  • Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management.
  • Develop an understanding of clients' business and suggest effective programming solutions.
  • Develop positive and productive relationships with client personnel and the team.
  • Work with and lead a team of developers during the development phase, comprising of both internal developers as well as managing external subcontractors

Personal Attributes
  • Creativity and strong attention to detail
  • Ability to work effectively on tight deadlines, as necessary
  • Effective oral and written communication skills
  • Strong proof reading skills
  • Desire to learn new skills and improve
  • Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers

Only Singaporeans need apply

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.