Senior Business Analyst Senior Business Analyst …

Mphasis Pte Ltd
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 23 Jul 19
Competitive
Mphasis Pte Ltd
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 23 Jul 19
Competitive
Mphasis are seeking a Senior Business Analyst to join the team in Singapore.

Technical Skills:

Job Description

  • Interact with FedEx business partners and/or FedEx IT staff to gather and document information related to requirements and/or software testing for full life cycle of Customs Clearance Accelerated Integration project
  • Study, analyze and document FedEx business processes and operational scenarios and associates them to software deliverables
  • Analyze FedEx operational requirements and write functional specifications ensuring user-friendliness, optimized product performance, ease of development and maintenance
  • Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.  Independently sorts low to medium complexity business issues to recommend appropriate direction
  • Negotiate with FedEx Ops / Customs Clearance project team on the requirements scope and timelines, as required by the project lead of Customs Clearance Accelerated Integration project
  • Develop and document use cases & functional documentation. Coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well-integrated
  • Develop and manage user acceptance criteria
  • Produce scheduled and ad hoc reports, as necessary
  • Provide user support and coordinate resolution of issues to include Change Management, Root Cause Analysis, and appropriate escalation as needed 
  • Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor
  • Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations
  • Transition product support to systems operations, Knowledge Transfer to other stakeholders in order to understand the requirement
  • Provide basic communication to teams regarding business requirements, Impact Analysis
  • Assist in establishing end user training
  • Well versed with clearance domain and experience

Skills

Process Skills:

  • regarding business requirements, Impact Analysis
  • Assist in establishing end user training
  • BA would be required multiple travel within APAC region.

Behavioral Skills:

  • Excellent verbal and written communication
  • Excellent organization and time management skills
  • Brilliant team management skills

Qualification:

  • BE (Computer Science)
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