Senior Associate, eFX Application Support Specialist, Technology & Operations Senior Associate, eFX Application Support  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Senior Associate, eFX Application Support Specialist, Technology & Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Responsibilities:
  • Provide Application Support for Treasury and Market's eFX Applications.
  • Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
  • Champions security culture on the area of work. Promotes security practices
  • Act as gatekeeper for all Production releases and ensure compliance to all controlled processes.
  • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
  • Follow escalation procedures during outages
  • Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
  • Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
  • Ensure accurate and timely incident and problem logging
  • Track incidents and provide regular updates to users on request status and progress
  • Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
  • Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
  • More than 5 years Application Support Experince for eFX application will be highly considered.
  • Has experience working with ECNs and Liquidity Providers.
  • Familiar with Oracle, MariaDB, MQ, ConnectDirect, ITRS, Confluence, JIRA is a plus.
  • Have exposure working with Network and Firewall team.
  • Familiar with FIX Protocol.
  • Possess experience and proficiency in UNIX Shell/Perl Scripting
  • Knowledgable on Java, HTML and JavaScripting.
  • Sound knowledge of Financial Markets products
  • Effective communicator, with the ability to communicate with business/users
  • Independent, proactive and demonstrate 'can-do' mentality
  • Strong team player
  • Ability to work under pressure and deliver excellent results.
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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