Senior Associate / Associate, Credit Operations - Secured Loan Origination, Consumer Banking Group Operations, Technology and Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 22 Apr 19

Senior Associate / Associate, Credit Operations - Secured Loan Origination, Consumer Banking Group Operations, Technology and Operations


Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Deliver quality services to business units / external customers by adopting a systematic and consistent approach in line with the Bank's policies and procedures
  • Explore initiatives to automate manual processes with the objective to achieve productivity gain and eliminate operational errors
  • Provide user requirements, review of functional design documents and perform user acceptance tests
  • Participate in time-sensitive projects and collaborate with stakeholders to deliver new initiatives
  • Acquire, analyse and maintain data using various internal systems to enable data-driven processes
  • Other ad hoc responsibilities as and when necessary
Requirements
  • Min. 3 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage
  • Related work experience / knowledge of Secured Loans (Mortgage), Credit policy and underwriting and Banking Operations policies and procedures will be desirable
  • Experience in project management, gathering business requirement and performing user testing and verification
  • Proficient in Microsoft office especially Microsoft Excel programming
  • Keen interest in emerging digital trends and how to apply them to improve our digital customer experience
  • Ability to analyse and resolve problems with the use of data
  • Meticulous with eye for details, good communication and presentation skills
  • Self-starter, independent and able to rise to challenges and meet deadlines effectively

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.