Senior Associate/Associate, eFX Application Support, Technology & Operations Senior Associate/Associate, eFX Application  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Senior Associate/Associate, eFX Application Support, Technology & Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Responsibilities
  • Provide Application Support for Treasury and Market's eFX Applications.
  • Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
  • Champions security culture on the area of work. Promotes security practices
  • Act as gatekeeper for all Production releases and ensure compliance to all controlled processes.
  • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
  • Follow escalation procedures during outages
  • Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
  • Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
  • Ensure accurate and timely incident and problem logging
  • Track incidents and provide regular updates to users on request status and progress
  • Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
  • Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
  • More than 5 years Application Support Experince for eFX application will be highly considered.
  • Has experience working with ECNs and Liquidity Providers.
  • Familiar with Oracle, MariaDB, MQ, ConnectDirect, ITRS, Confluence, JIRA is a plus.
  • Have exposure working with Network and Firewall team.
  • Familiar with FIX Protocol.
  • Possess experience and proficiency in UNIX Shell/Perl Scripting
  • Knowledgable on Java, HTML and JavaScripting.
  • Sound knowledge of Financial Markets products
  • Effective communicator, with the ability to communicate with business/users
  • Independent, proactive and demonstrate 'can-do' mentality
  • Strong team player
  • Ability to work under pressure and deliver excellent results.
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