Senior Associate/Associate, Project Management Specialist, Regional Cash Operation, Institutional Banking Group Operations, Technology and Operations Senior Associate/Associate, Project Management  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Senior Associate/Associate, Project Management Specialist, Regional Cash Operation, Institutional Banking Group Operations, Technology and Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

  • To plan, participate and support project & change management of key Institutional Banking Group Operations (IBGO) programs across the key markets of the Bank.
  • Coordinate and work closely with key stakeholders Global Transaction Services (GTS), Technology, country Technology and Operation (T&O) teams to gather requirements, build knowledge base of country processes, support stakeholders with adequate information gathering and analysis
  • Contribute through supporting the Regional Cash agenda in all the key projects including e2e digitization


Key Accountabilities

  • Support various IBGO projects through participation as core member where required.
  • Regional Cash Subject Matter Expert on Cash related products like Payments, Receivables, Digital Channels, Liquidity management products
  • Expert on cash management products like Payments, Receivables, Digital Channels and Liquidity management
  • Liaise with stakeholders e.g. T&O teams across locations to gather requirements and document user stories
  • Perform end to end UAT i.e. Plan UAT, document test scenarios, document and execute test cases
  • Familiar with change management lifecycle and agile methodology
  • Provide timely updates and status reports on progress of projects to all key stakeholders; escalate issues in a timely manner
  • Support timely generation of Management Information, process workflows, data analysis


Responsibilities

  • Be a core member of the IBG Ops projects from inception, planning, information gathering and implementation.
  • Be a Core SME/Expert on Cash related products like Payments, Receivables, Digital Channels and Liquidity management and support the Regional Operations and business group for Change implementation
  • Liaise with stakeholders e.g T&O teams across locations to gather requirements and document user stories
  • Perform end to end UAT i.e. Plan UAT, document test scenarios, document and execute test cases
  • Familiar with change management lifecycle and agile methodology
  • Establish a communication schedule to update sponsors, stakeholders, etc. on the progress of the projects.
  • Facilitate meetings and interviews with process owners in gathering business requirements and communicating to the technology team.
  • Support opportunities for process improvement and develop action plans and appropriate success measures.

Requirements

  • Bachelor's degree from a recognized university
  • At least 3 years of experience (preferred Subject Matter Expert) in managing Cash & Payment related projects like Payments, Receivables, Digital Channels and Liquidity management preferably in a large, global financial institution at a Regional Level
  • Familiar with change management lifecycle and agile methodology
  • Ability to work independently to gather requirements, prepare project plan, communicate to stakeholders
  • Ability to perform end to end UAT i.e. Plan UAT, document test scenarios, document and execute test cases
  • Strong influencing and negotiation skills along with excellent interpersonal and communication skills; strong verbal, written and presentation skills to key stakeholders within the organization
  • Good insight in the latest digital technologies including Agile, data analytics, AI, API, Cloud computing, Mobile Technology
  • Self-starter, with tenacity to succeed and passionate about digital automation
  • Willing to challenge the status quo to drive better outcomes
  • Ability to problem solve, creative and think out-of-the-box
  • Knowledge of Transaction Banking Cash products is preferred
  • Strong communication and written skills.
  • Leadership skills
  • Interpersonal skills
  • Display strong initiative and drive
  • Have good experience in using latest technologies including Microsoft Office 365 products, data analytics tools, Agile project management is an advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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