Senior Analyst, 1st Line Risk & Operational Management (ROM) Senior Analyst, 1st Line Risk & Operational  …

in Singapore
Permanent, Full time
Be the first to apply
in Singapore
Permanent, Full time
Be the first to apply
Posted by:
Janet Ng • Recruiter
Posted by:
Janet Ng
This role manages day-to-day operational risk agenda for Operations, Asia and assist the Head of Operations in maintaining all outsourcing agreements owned by Operations. The role will also assists in driving and executing operational management activities such as operations level projects and ad-hoc change initiatives.


Risk Advisory

  • Provide independent risk advisory to Operations on all risk & control matters
  • Subject matter expert in Group issue/incident/control policies
  • Conduct bite-size training sessions on risk related topics
  • Deliver quarterly ROM newsletter


  • Prepare monthly Operations Operational Risk & Control pack
  • Consistently reviewing KRIs & KPIs as forward/leading indicators

Issue, Incident & Control Management

  • Governance over all risk items owned by Operations and ensuring they meet SLA (e.g. incident recording, closure before due date etc.)
  • Facilitate annual Control Self-Assessment exercise


  • Co-ordinate Service Level Agreement refresh to ensure services and SLAs are up to date
  • Conduct quarterly Service Review Meetings with stakeholders and outsourced service providers

Operational Management (Projects/Change)

  • Drive and execute operational management activities (e.g. projects / change) impacting Operations.
  • Produce and update the Single View of Change artefact for governance and accountability.

FATCA/CRS Reporting

  • Deep-dive risk based analysis to identify any issues with the reporting
  • Work with internal/external stakeholders to deliver the annual FATCA/CRS report submissions for Singapore and Hong Kong.

MI & Reporting

  • Responsible for ensuring timeliness and accuracy of risk reports and management dashboards.



Experience & Knowledge

5 years experience in banking with knowledge in the following:

  • 1st LoD
  • Project Management

Personal Attributes

  • Interest in working on diverse topics within operations
  • Able to work independently
  • Strong communications and partnership skills
  • Strong analytical skills

Technical Skills

Proficiency in MS office particularly in Excel and PowerPoint

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