• Monitor and maintain content detection pipelines to ensure accuracy and effectiveness
• Use SQL and data tools to analyze trends, track performance, and generate insights
• Configure and optimize rule-based systems to proactively detect harmful content

Introduction to the Role
We are hiring Technical Analysts to join a global operations team focused on keeping large-scale digital platforms safe.

In this role, you'll work with data, AI-powered tools, and detection systems to identify harmful content, improve automated processes, and support time - sensitive investigations. This is a great opportunity for early-career professionals looking to build a strong foundation in data analytics and technical operations.

Job Responsibilities

• Monitor and maintain content detection pipelines to ensure accuracy and effectiveness
• Use SQL and data tools to analyze trends, track performance, and generate insights
• Configure and optimize rule-based systems to proactively detect harmful content
• Review and validate AI-generated results to improve detection quality
• Conduct investigations by linking related accounts, content, and behaviors
• Prepare reports and dashboards for operational and business reviews
• Identify system issues and escalate where necessary
• Collaborate with internal teams on high-priority and time-sensitive cases

Requirements

• 1-3 years' experience in data analytics, technical operations, or similar roles
• Working knowledge of SQL for querying and analyzing data
• Basic familiarity with Python or scripting concepts
• Strong analytical thinking, attention to detail, and problem-solving skills
• Ability to operate in a fast-paced, dynamic environment

Nice to Have

• Experience in trust & safety, fraud detection, cybersecurity, or investigations
• Exposure to data visualization or BI tools
• Experience working with AI/ML tools or automated systems

Important Note
This role may involve reviewing sensitive or graphic content (e.g. violence, harmful or offensive material). Appropriate training and wellness support will be provided.

We regret to inform that only shortlisted candidates will be notified.
EA Reference: R22104900 Zheng Qimei
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544