Job Summary

We are seeking a driven and analytical Product Manager to support the growth and evolution of our unsecured lending products and solutions. This role will be responsible for driving product performance, campaign execution, pricing initiatives, digital feature enhancements, and cross-functional delivery across a portfolio of unsecured lending products.

The Product Manager will work closely with technology, digital, marketing, risk, operations, and analytics teams to develop and deliver initiatives that enhance customer engagement, drive commercial outcomes, and improve the end-to-end client experience.

This is an opportunity for an experienced product professional who enjoys combining commercial thinking, customer-centric design, data-driven decision-making, and hands-on execution.

Key Responsibilities

Product Strategy
• Support the development and execution of product strategies to drive growth, profitability and customer engagement.
• Monitor market trends, competitor developments and customer behaviours to identify opportunities to enhance product propositions, customer value propositions and portfolio performance.

Product Development and Delivery
• Partner with technology, digital and cross-functional stakeholders to deliver product enhancements and strategic initiatives, driving continuous improvements to customer journeys and digital experiences through data-driven insights, testing and optimisation.
• Define business requirements, user stories and acceptance criteria, and lead end-to-end delivery from ideation through implementation.
• Support business readiness, change management and post-implementation reviews to ensure successful outcomes.

Campaigns, Pricing and Commercialisation
• Design, implement and manage product campaigns to drive acquisition, engagement and retention.
• Develop and optimise pricing strategies, offers and customer incentives using data-driven insights.
• Evaluate campaign effectiveness to improve commercial outcomes and return on investment.

Performance and Governance
• Analyse product and portfolio performance, customer behaviour and key metrics to identify growth opportunities and emerging risks.
• Prepare business cases, performance reports, presentations and management updates.
• Ensure compliance with applicable regulatory requirements, governance standards and risk management frameworks.

Stakeholder Management
• Partner with cross-functional stakeholders across technology, digital, marketing, risk, operations and analytics to deliver strategic priorities and product outcomes.
• Build strong stakeholder relationships to drive alignment and manage dependencies across the product lifecycle.

Motivations
• Driven by opportunities to grow products and deliver measurable commercial and customer outcomes.
• Energised by combining customer-centric design, data and commercial thinking to solve complex product challenges.
• Thrives in a fast-paced, cross-functional environment that requires hands-on execution and adaptability to changing priorities.

Our Ideal Candidate
• 6 years of product management experience within banking, lending, payments, fintech or related financial services.
• Proven track record of driving product growth through product initiatives, campaigns, pricing strategies or digital feature launches.
• Strong analytical and problem-solving skills, with the ability to translate data and customer insights into commercial outcomes.
• Experience managing end-to-end product delivery and influencing cross-functional stakeholders across business and technology functions.
• Self-motivated and agile, with the ability to respond effectively to changing business priorities while delivering high-quality outcomes.
• Bachelor's degree / university degree or equivalent experience in Business, Finance, Marketing, Information Systems, Engineering or a related discipline.

Role Specific Technical Competencies
• Product strategy and portfolio management
• Digital product development and end-to-end delivery
• Campaigns, pricing and commercialisation
• Data analysis and commercial problem-solving
• Cross-functional stakeholder management
• Risk, governance and regulatory compliance
• Microsoft Excel, PowerPoint and AI-enabled tools

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers