Private Wealth Operations - KYC Documentation Lead - AVP

  • Competitive
  • Singapore
  • Permanent, Full time
  • Deutsche Bank APAC
  • 16 Jan 18 2018-01-16

Private Wealth Operations - KYC Documentation Lead - AVP



Operations
Our Operations group provides support for all of Deutsche Bank's businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Bucharest, Moscow, Pune, Dublin and Cary. We move over EUR 1.6 trillion across the Bank's platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day.

Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent.
We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions.

Position Overview

To lead, manage and provide effective guidance to team member and Front Office in their work processes and submissions, in terms of new client account opening and KYC reviews. The role requires the candidate to advice the Front Office in all KYC/AML and legal document related matters and supports the Client Advisor from the beginning of the new customer adoption process from prospect through to funding of the account including the KYC Review Process. In addition he/she liaises with the local AML officers concerning business-view on specific AML/KYC related topics.

In his/her function as a Team Lead and an AML/KYC/Compliance Expert, the candidate is able to handle the daily BAU responsibilities on top of monitoring team performance and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

Responsibilities/Tasks:

  • Be the lead to focus and streamline the account opening and Advising Front Office on legal documents during the NCA and KYC Review Process
  • Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with
  • Participate in client meetings if required
  • Act as sparring partner for Client Advisors in all AML / KYC related topics
  • Support and advice Client Advisors in completing the KYC information in line with DB Group standards
  • Oversee and monitor the entire KYC process including coming due and overdue KYC cases
  • Training of Front office staff on legal documents and KYC related subjects
  • To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
  • To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
  • Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
  • Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement


Qualifications:
  • Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
  • Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 3-5 years
  • Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Personal Competencies or Skills
  • Mature, strong analytical and problem solving ability
  • A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
  • Excellent interpersonal skills and the ability to manage relationships with all levels
  • Strong customer relationship, communication and presentation skills
  • Problem solving skills
  • Strong process and project management experience would be an advantage


Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.