Performance Data Analyst – Client Reporting Unit Performance Data Analyst – Client Reporting Unit …

Citi
in Singapore
Permanent, Full time
Last application, 16 May 21
Competitive
Citi
in Singapore
Permanent, Full time
Last application, 16 May 21
Competitive
Citi
Performance Data Analyst – Client Reporting Unit

  • Processes:
  • Manage daily and monthly functions of performance reporting; ensure that the end-to-end process such as downloading and maintenance of financial data is handled properly
  • Ensure the integrity of data in the performance systems so that performance reports can be generated to our clients
  • Coordination of the end-to-end operations with Ops and tech teams if there is any issue highlighted
  • Provide updates to both global and regional teams and peers on metrics
  • Review of existing processes and recommend solutions to improve the processes via automation through VBA or macros



  • Handle queries/feedback:
  • Handle enquiries from bankers/counsellors on performance reporting
  • Participate in initiatives in gathering feedback to continue to improve our service level in client reporting



  • Others:
  • Participation in User Acceptance Testing, initiate and formulate test scripts, conducting end-to-end testing for any regional and global releases
  • Production Checkout for Performance-related items for Regional and Global Release enhancements, ensuring that enhancements are promoted smoothly.
  • Provide training to junior analysts; guide the team in the day-to-day reviews of performance analysis and reconciliation

Qualifications:
  • Good degree from a recognized university in Finance or equivalent
  • At least 4- 6 years' experience in Banking or related areas
  • Basic knowledge of banking products and investment instruments
  • Knowledge of Visual Basic, MS Access and SQL would be advantage
  • Resourceful, proactive and possess strong interpersonal skills.
  • Team player who is committed to work under minimal supervision.


Job Family Group:
Customer Service

Job Family:
Institutional Client Management

Time Type:
Full time

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