• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2019-07-23

Operations Support Analyst

Operations Support Analyst

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19028029


  • Regional Investment Operations (RIO) is a Center of Excellence (COE) for Wealth Management Operations supporting Regional Consumer Bank.
  • The department does processing for Mutual Funds, Fixed Income, & Equities.
  • There are several processing functions such as Order Placement, Settlements, Asset Servicing, Maintenance and Pricing functions.
Job Description:
  • Support the Mutual Funds / Bonds / Structured Notes / Equities related processing for Asia Pacific Countries
  • Handling of operations processes including order placement, entry posting, account reconciliation
  • Ensuring quality processing and adherence to Citi Policies and Controls
  • Liaison with other processing teams in RIO, Product team and country operations teams located in countries supported by the department
  • Ensure that the day to day processing of orders is completed smoothly adhering to the cut off times
  • Meet the Business expectation on operational matters and facilitate a high degree of customer satisfaction


  • Ability to work in diverse environments and cultures
  • Minimum 1 to 2 year's work experience preferably in operations
  • Knowledge of investment products especially around Mutual Funds and Fixed Income Securities
  • Responsible, organized and ability to work under pressure and multi-task in a fast paced environment with tight deadlines
  • Provide high quality service to internal customers
  • Articulate with strong communications skills both written and spoken
  • Good Team Player
  • May need to work on Singapore Public Holidays