Operations Officer, Client Data Management (6 mths contract)

  • Competitive
  • Singapore
  • Contract, Full time
  • Bank of Singapore
  • 19 Nov 17 2017-11-19

Operations Officer, Client Data Management (6 mths contract)

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!


  • Responsible for on-boarding of new accounts and maintenance of clients' static data
  • Gather all relevant information and administer the account opening process for new/existing clients
Key Responsibilities
  • Ensure documentations submitted by clients/RMs are processed accurately and timely
  • Monitor and attend to any accounts exceptions and deviations to ensure compliance to guidelines
  • On-boarding of new accounts in Bank's core system (T24 and FICS)
  • Update of clients static data such as contact details, IDs etc…
  • Facilitating the "blocking and unblocking of accounts" process accurately and timely
  • Manage Returned and Hold Mails Process
  • Handling Front Office enquiries
  • Preparation of periodic reports such as Hold Mails and Returned Mails reportings for submission to senior management and compliance
  • Responsible for completing delegated ad hoc tasks accurately and on-time

Job Requirements:
  • Polytechnic diploma or Bachelor's degree
  • Meticulous and detail oriented
  • At least 1-3 years of experience relating to client onboarding in the banking industry
  • Ability to work effectively as part of the team.
  • Working knowledge of MS Word, Excel, Powerpoint.
  • Ability to work independently with minimal direction.
  • Ability to communicate clearly and concisely, both verbally and in writing.