• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 18 Oct 17

Operations Lead, Clearing & Giro

Operations Lead, Clearing & Giro

Responsibilities
  • Manage the bank's outsourced service provider (OSP) for cheque clearing process
  • Ensure the OSP's deliverables meet the SLA and perform due diligence on the compliance to the bank/regulator's outsourcing requirements
  • Lead the outward clearing team in the exceptional handling processing
  • Review operational procedures and guidelines; implement process improvements
  • Perform root cause analysis and investigation for any incidents/outages


Qualifications
Requirements
  • 3 to 5 years working experience in banking environment with 1 to 2 years in leading a team of operations staff
  • Possess excellent interpersonal, communication and presentation skills
  • Possess strong analytical & problem solving skills
  • Handle issues with sense of urgency and willing to challenge the status quo