Operations Innovation Automation Transformation Analyst Operations Innovation Automation Transformation  …

Schroders Investment Management
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Schroders Investment Management
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Posted by:
Bien Law • Experienced Recruiter
Schroders Investment Management
Posted by:
Bien Law
Experienced Recruiter
Operations Innovation Automation Transformation Analyst
Team Overview

The Operations Innovation Automation Transformation Analyst is a key member of the Operations Innovation team, previously known as Cognitive Science and Automation (CSA) programme, an exciting initiative launched to deliver on Schroders' vision to become a data-driven intelligent enterprise. The primary objective of introducing intelligent automation, such as Robotic Process Automation (RPA), Intelligent Optical Character Recognition (iOCR) and web services, into Schroders is to transform the business towards a new way of improved working. Operations Innovation is responsible for Schroders' digital workforce - configuration, run, optimisation and related operational change.

The team engages and collaborates with other business teams within Schroders such as compliance and risk, data and insights, and Global Technology to identify, prioritise and automate business processes. Once automated, the group is responsible for the ongoing support and optimisation of the digital workforce solutions.

Who we're looking for

The Operations Innovation Automation Transformation Analyst supports the team with a focus on process improvement and automation.

The Operations Innovation Automation Transformation Analyst works together with the business and Operations Change to scope and deliver innovative solutions end-to-end. These requires engaging and collaborating with other business teams within Schroders such as Investment, Compliance and Risk, Data and Insights, in addition to Global Technology (GT) to identify, prioritise and automate business processes.

The Ops Innovation Automation Transformation Analyst should ideally have very strong analytical skills to as well as understanding of specialized functions of operations in asset management, coupled with knowledge on process optimization, LEAN framework and business process re-engineering.

What you'll do

The function is responsible for Schroders' digital workforce - configuration, run, optimisation and related operational change. The Automation Transformation Analyst works closely with other group members and the Business to automate processes and deliver innovative solutions end-to-end. This Operations Innovation resource should ideally have strong configuration experience with relevant Operations Innovation toolsets, such as Robotics Process Automation (RPA), Optical Character Recognition (OCR) and Machine Learning to:
  • Understand user requirements and develop/configure and implement solutions
  • Design, build, test and implement process automation using RPA and other Operations Innovation toolsets available
  • Engage effectively with Business SMEs to understand and document the business requirements
  • Engage effectively with multiple stakeholders across Technology and Business SMEs
  • Manage configuration project deliverables through the automation lifecycle
  • Analyse and solve complex business problems with speed and efficiency and develop technology solutions to these problems
  • Collaborate with other team members to ensure configuration priorities are aligned to overall strategy and business need
  • Create Process Design and Solution Design Documents

The knowledge, experience and qualifications you need
  • At least 3 years working experience
  • Experience with RPA tools (Blue Prism, Automation Anywhere, UIPath)
  • Knowledge of programming, including scripting/coding, e.g. .NET (C#) and .NET framework application development, Python, VBS, JavaScript, SQL
  • Basic asset management business knowledge
  • Able to understand Business requirements and translate them into technical solutions
  • Experience with process analysis, design, and implementation; business and technical requirements; problem-solving; and system(s) testing, including UAT and bug fixes
  • Understand the importance of tracking, managing and documenting all configuration issues to ensure overall project cohesion and appropriate risk management
  • Excellent verbal, written, and interpersonal communication skills

The knowledge, experience and qualifications that will help
  • Blue Prism Developer qualification
  • Professional experience in programming, including scripting/coding, e.g. .NET (C#) and .NET framework application development, JS, VBS, JavaScript, HTML, SQL
  • Familiarity with cloud computing platforms (Azure, AWS, GCP)
  • Experience with cloud services, especially OCR & machine learning solutions (Textract, LUIS etc)
  • Undergraduate degree in Science / Technology / Engineering
  • Basic understanding of Lean and Agile principles, frameworks and tools, and the ability to apply these principles in RPA solution design
  • Familiarity with process improvement and transformation programmes of work
  • Familiarity with LEAN optimization frameworks and business process re-engineering
  • Strong problem-solving and analytical skills
  • Ability to demonstrate critical thinking; carry out objective analysis and evaluation of an issue in order to make informed decisions
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