Operations Business Management Team Lead Operations Business Management Team Lead …

Schroders Investment Management
in Singapore
Permanent, Full time
Last application, 04 Dec 21
Competitive
Schroders Investment Management
in Singapore
Permanent, Full time
Last application, 04 Dec 21
Competitive
Posted by:
Bien Law • Experienced Recruiter
Schroders Investment Management
Posted by:
Bien Law
Experienced Recruiter
Operations Business Management Team Lead
Who we're looking for

We are looking for a capable individual who has the passion to support Operations Management to strategize, implement and establish business process and controls monitoring across Global Operations. The key responsibilities are as follows:
  • Lead the APAC business management team where you will be responsible for establishing Business Process Standard and ensuring these are adopted consistently across Global Operations
  • Support the monitoring of Operational Risk and Control by defining the framework for Operations and ensuring the framework is implemented and monitoring across operations functions
  • Support the implementation of Management Information standard across Global Operations, coordinate budget and be a central point of contact for Operations communications
  • Interact with an array of departments across Schroders, building key links with our Audit, Compliance and Operations colleagues
  • Drive people engagement and workforce strategy by partnering with HR and functional heads
  • Be part of the extended global Operation Management team and act as the APAC point of contact

The team

The APAC Business Management team works closely with our Audit, Compliance and Operations management and is an extended arm of the Global Operations Management team.

What you'll do

As the Operations Business Management manager at Schroders, you will play a key role to support the Operations Management team.

Key responsibilities are:
  • Support the development of and facilitate the delivery of standardized MI, KPIs / KRIs and other metrics essential to the running of the Operations function, in conjunction with other operational hubs
  • Ensuring Operating Model principles and standards are being followed
  • Support the Operational hub in monitoring budget, financial forecast and cost allocation
  • Drive and maintain the Risks and Controls framework including coordination of risk assessment, monitoring risk events and issues
  • Create and maintain a globally consistent controls and procedures inventory
  • Support the maintenance of Business Continuity Planning
  • Support the development and execution of the Operations strategy and initiatives, including capacity management, budgeting and communication
  • Establish and lead a small team of Operations Business Management

The knowledge, experience and qualifications you need
  • Prior Business Management or operational risk and control experience gained within Financial Services Operations
  • Strong understanding of operational risk and control frameworks
  • Numerical skills and the ability to monitor and produce high quality MIS, and perform root cause analysis
  • Experience in relationship management, operational and control environment
  • Strong inter-personal skills to develop and manage working relationships with global internal departments and external counterparties
  • Open to feedback, receptive to change, challenges status quo and continually look for team and self-improvement opportunities
  • An experience people manage with a track record in developing teams and people
  • Dexterity to switch seamlessly between big picture thinking and detailed impact analysis were required
  • Excellent communicator and able to work with people from different background and culture

The knowledge, experience and qualifications that will help
  • Prior experience working in Business Management
  • Prior experience in driving people engagement and workforce strategy

What you'll be like
  • Possess strong business analytical and problem-solving sills
  • A "can do" attitude with a passion for hitting deadlines
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