Operations Analyst, Client Service (Contract) Operations Analyst, Client Service (Contract) …

Morgan McKinley
in Singapore
Contract, Full time
Be the first to apply
Competitive
Morgan McKinley
in Singapore
Contract, Full time
Be the first to apply
Competitive
Operations Analyst, Client Service (Contract)
Job Summary
  • Singapore
  • Contract
  • BBBH799151
  • Nov 16, 2021
  • S$0-4k pm
Job Description
Our client, one of the world's largest banking and financial services organisations is looking for an Client Services, Operations Analyst.

Responsibilities
  • Provide operation and client service support in an appropriate and timely manner
  • Coordinate and liaise with internal teams in APAC, EMEA and US to provide coverage and support for global clients
  • Responsible for managing a portfolio of clients. Provide clients with a single point of contact into the firm and ensure they have access to required markets, products, sales and traders.
  • Interact with sales team to provide analysis and account reviews in regular basis
  • Strong interpersonal and communication skills with the positive and flexible attitude
  • Understanding of appropriate escalation - Team player, willingness to adapt new tasks, challenges and share the knowledge at any level
  • Excellent time management, ability to handle high volume and time sensitive client queries
  • Willingness to recognize and hold accountable for problems and initiate actions to solve them
  • Identify and streamline operational tasks and ensure high level of STP.
  • Provide clients with in-person demonstrations of client interface systems, new product/market support
Qualifications
  • 5+ years of experience in a operations role, ideally a client facing role.
  • Strong ability to communicate clearly with sales and clients.
  • Self-motivated and able to work unsupervised.
  • Understanding of Markets Ops Trade lifecycle with ideally a focus on Settlements, Corp Actions.
  • Knowledge of industry rules and regulations, as well as common industry wide business practices.
If you are keen on this role, please apply now or send a copy of your CV to Sheila Yeo - syeo@morganmckinley.com .

Please be informed that only shortlisted candidates will be contacted.

Thank you.

Morgan McKinley Pte Ltd |EA Licence No: 11C5502 | EAP Registration No: R1985893 | YEO ANN NING, SHEILA

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