Officer, Market Operations, Market Transaction Management

  • Competitive
  • Singapore
  • Permanent, Full time
  • ANZ
  • 24 Apr 19

See job description for details

  • Exciting role available in Market Operations, Market Transaction Management
  • Experience in market operations and FX processing
  • Reports to the Manager, Market Operations, MTM

About The Role
Role Location: ANZ Singapore, 10 Collyer Quay, Ocean Financial Centre
Role Type: Permanent, full-time

As an Officer for Markets Operations, Markets Transaction Management, you will provide efficient and customer centric service to customers through the management of enquiries and investigations of Markets transactions. You will also provide governance over activities performed by the hub operations whilst fostering a customer centric relationship with customers (internal and external) by ensuring service delivery is consistent with customer expectations. You will offer top quality service to internal and external clients alike ensuring Markets Transaction Management is reflected in a professional manner at all times, customer retention is maintained and relevant surveys highlight ANZ as a leading supplier of international products and services.

About You
To be successful in this role, you will ideally bring the following –
  • Experience in Foreign Exchange product processing
  • Strong problem solving, analytical and decision making and able to make sound decisions under pressure
  • Build strong, open and collaborative working relationships
  • Strong customer focus and ability to manage time effectively

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit

You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code SIN006535.

72% of Australian workers want the opportunity to work flexibly. Hear from ANZ staff about how they take advantage of our range of flexible options, including volunteer and lifestyle leave