• Competitive
  • Singapore
  • Permanent, Full time
  • Moody's
  • 2019-03-25

Office Manager (Team management experience required)

Location: Singapore

Background
The purpose of the job is to provide high-level administrative support to the Country Manager and commercial staff, providing excellent customer service to both internal and external clients, and oversee the effective and efficient operation of all administrative related functions in the office. Act as a liaison to Corporate Headquarters and to local building management to ensure that all office operations are coordinated and run smoothly.

CORE RESPONSIBILITIES

  • Office Management

Manage operations of regional office, acting as liaison to building management on all issues concerning office facility (i.e., maintenance, emergency management, security, etc). Responsible for vendor selection for general office services such as office plant care, catering and refreshments and supervising contractors while on-site. Oversee and manage the provisions and ordering of supplies and inventory of office, stationery, courier and postal, and pantry consumables.
  • Liaison to Main Office

Act as liaison to Moody's Regional and Global Management functions to ensure that office needs are communicated. This includes coordination of on-boarding of new hires, processing requisitions, office event planning and participation in group-wide initiatives as assigned (i.e., conference coordination, offsite planning, etc.).
  • Administrative Support

Provide general administrative assistance to selected office staff (including Country Manager and the Commercial group). Acquire and maintain a good understanding of Moody's business in order to provide optimal customer service. Use initiative to relieve executives of detail work. Act as administrative back-up where required to ensure that coverage is provided during lunch breaks and meetings, or in times of absence.
  • Travel Arrangements

Arrange travel for selected regional office and commercial staff including air, rail, car service and hotel and conference registrations taking care to be mindful of deadlines, Moody's travel policies and working to ensure that the most economical options are taken advantage of. Timely and accurate preparation and submission of T&E reports for each analyst supported, ensuring that company policies are followed and that proper and organized documentation is provided to support the report.
  • Accounts Payable

Timely and accurate preparation and submission of Accounts Payable vouchers, ensuring that proper accounts are used, and amounts are correct and that proper and organized documentation is provided to support the voucher.
  • Team Management

Manage the Administrative team to provide support and guidance and to ensure adherence to expected service provision. The role can include overseeing or undertaking training, coaching, performance management and appraisals.
  • Office Meeting Coordination (in conjunction with Administrative team)

Process requests for meetings to be held in office including setting up appointments, reserving conference rooms, arranging for teleconference numbers, refreshments, handouts, etc.

Qualifications
Required
  • 10+ years related experience working in a corporate environment, preferably from multi-national companies.
  • Team management experience is a must.
  • Strong demonstrated working knowledge of, and skill in, the Microsoft Office Suite including Outlook, Word, Excel and PowerPoint.
    • OUTLOOK: In CALENDAR, ability to create and modify appointments and recurring appointments using the planner; familiarity with features such as labels and private appointments; in E-MAIL, the ability to compose, send and forward email as well as perform e-mail blasts and familiarity with features such as in-box management (folders), sort and search.
    • WORD: ability to create and modify communications using features such as header/footers, pagination, tables, mail merges, hyperlinks, etc.
    • EXCEL: ability to understand, create and use advanced functions and formulas to create workbooks, pivot tables, charts and graphs.
    • ? POWERPOINT: ability to create and modify presentations using advanced functions such as animation and transition, inserting charts, graphs and objects and merging presentations.
  • Excellent organization skills
  • Excellent interpersonal skills and phone manner
  • Excellent verbal and written communication skills - ability to convey thoughts clearly and succinctly; ability to compose draft communications for department wide distribution requiring minimal editing by manager.
  • Ability to multi-task and adapt to shifting priorities
  • Ability to work with colleagues from various cultural background
  • Strong orientation toward teamwork
  • Require minimal supervision


Preferred N/A

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.