Manager, Transfer Agency Manager, Transfer Agency …

Funds Partnership Asia
in Singapore
Permanent, Full time
Last application, 29 Jul 21
Competitive
Funds Partnership Asia
in Singapore
Permanent, Full time
Last application, 29 Jul 21
Competitive
Posted by:
Daryl Emmanuelle Ong • Headhunter
Funds Partnership Asia
Posted by:
Daryl Emmanuelle Ong
Headhunter
Exciting opportunity to join a growing organisation in the capacity of a Transfer Agency Manager! Our client, a renowned bank, has won several mandates and is expanding their fund administration team in Singapore. The incumbent will be expected to manage a small team and be responsible for overseeing the investor servicing functions for the Transfer Agency clients in the Traditional & Alternative funds space.

Duties:

  • Manage a team in processing investor new account openings, subscriptions, redemptions, maintenance activity, investor confirmations, and capital activity reporting to clients.
  • Responsible for providing stellar service and delivery to assigned clients and their investor base.  
  • Liaise with partnership accounting, relationship teams, new business team, business process analysts, and other internal groups to address clients’ servicing and operational needs.
  • Provide daily oversight of the team’s performance via business metrics and active engagement.  Regularly evaluate staff capacity and productivity measures to ensure workload balance and efficiency.
  • Embed a culture of continuous improvement.  Analyze current processes and make technological or operational enhancements to improve efficiency within the group. 
  • Actively communicate and meet with clients to discuss servicing related issues or product offerings; participate in functional service meetings or client visits.
  • Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity.
  • Address training and development across the team. Work with Training and business SMEs to build team’s knowledge, skills and understanding of the client base and business. 
  • Provides input and support to budget management process.

Requirements:

  • A College or University degree is preferred
  • 8-10 years' Transfer Agency experience
  • Experience handling various types of funds - both onshore and offshore, traditional (especially UCITs), and alternatives (Hedge, PE)
  • Excellent oral and written communication skills 
  • Team supervision/management experience
  • Client servicing mindset and ability to instill a client centric culture across the operations; adept at strengthening relationships with key clients
  • Self-starter with the ability to function independently in a fast-paced, dynamic and demanding environment.
Company Overview

Funds Partnership is a global boutique executive search firm specialising in the investment management industry. Due to our clients’ location and language-specific needs, Funds Partnership focuses on 6 core markets: Singapore, Hong Kong, China, Japan, India and Australia – all which have thriving fund ecosystems.

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