Manager, Cash Management Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 17 Jan 18

Manager, Cash Management Operations

Job Description

You will be part of the Operational Readiness Centre that supports Cash Management Operations, with effective implementation of Technology changes, reviewing Requirements from End User perspective and ensuring effective Implementation with the help of Testing, Training and Documentation.

Your key responsibilities are:
  • Support Operations Units with effective implementation of Operational Readiness activities (Requirements Review, User Acceptance Test, User Training, and Operating Procedures)
  • Review and understand business and/ or operations requirements (BRD/ Change Request)
  • Participate in requirement analysis and provide feedback on proposed solution
  • Participate in Functional Specs (FS) review to ensure functional requirements meet business and/ or operations requirements
  • Assess operational impact and ensure operations requirements are included in the FS
  • Engage business and operations users to prepare UAT scenarios
  • Define UAT plan, including objectives, scenarios, E2E scope, efforts, test scripts, entry and exit criteria
  • Execute UAT scripts, raise defects in tracking system and follow-through on defect resolution
  • Sign-off UAT when exit criteria are met, highlighting defects not fixed and manual workarounds
  • Conduct training to impacted operations users
  • Facilitate update of operating procedures and other documentation
  • Provide post-implementation support to operations users


Requirements
  • Bachelor's degree
  • Operations experience is a must Cash Management operations
  • Project management experience would be an added advantage
  • Strong analytical skills
  • Good communication and interpersonal skills
  • Able to work independently and in a team